Privacy Policy

Privacy Policy for KCA Advisors

Effective Date: February 13, 2026

KCA Advisors ("we," "our," or "us") is committed to protecting the privacy and confidentiality of all individuals who visit our website, contact our facility, or receive treatment services at our location in Lee's Summit, Missouri. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at kcaadvisors.xyz, call our facility, or engage with our addiction treatment services.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the terms described herein, please discontinue use of our website and services.

Information We Collect

We may collect the following types of information when you interact with KCA Advisors:

Personal Information You Provide

Contact Information: Name, email address, phone number, and mailing address provided when you fill out contact forms, request a callback, or initiate an admissions inquiry.
Insurance Information: Insurance provider details, policy numbers, and group numbers submitted during the insurance verification process.
Health Information: Medical history, substance use history, mental health conditions, medications, and other health-related information you provide during intake assessments, consultations, or treatment at our Lee's Summit facility.
Demographic Information: Age, gender, date of birth, and emergency contact details collected as part of the admissions process.
Communication Records: Records of your correspondence with us, including emails, phone calls, and online chat messages.

Information Collected Automatically

Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
Usage Data: Pages visited, time spent on each page, referring website, click patterns, and navigation paths through our website.
Location Data: General geographic location derived from your IP address (city or region level only).
Cookie Data: Information stored through cookies, pixel tags, and similar tracking technologies as described in the Cookies & Tracking section below.

How We Use Your Information

KCA Advisors uses the information we collect for the following purposes:

Treatment Services: To provide, coordinate, and manage your addiction treatment, behavioral health care, and related medical services at our Lee's Summit, Missouri facility.
Admissions & Insurance: To process admissions inquiries, verify insurance coverage, determine eligibility for programs, and facilitate the enrollment process.
Communication: To respond to your inquiries, provide information about our treatment programs, send appointment reminders, and deliver aftercare communications.
Quality Improvement: To evaluate and improve the quality of our treatment programs, clinical outcomes, and patient experience.
Website Optimization: To analyze website usage patterns, improve site functionality, enhance user experience, and ensure our content meets the needs of visitors seeking addiction treatment resources.
Legal Compliance: To comply with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), 42 CFR Part 2 (Confidentiality of Substance Use Disorder Patient Records), and Missouri state privacy regulations.
Safety & Security: To protect against fraud, unauthorized access, and other security threats to our systems and our patients.

HIPAA Compliance Note: All Protected Health Information (PHI) collected and maintained by KCA Advisors is handled in strict accordance with HIPAA regulations and 42 CFR Part 2, which provides additional federal protections for substance use disorder treatment records. We maintain administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of your health information.

Information Sharing & Disclosure

KCA Advisors does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

Treatment, Payment, and Healthcare Operations: We may share your PHI with healthcare providers involved in your treatment, insurance companies for payment processing, and within our organization for quality assurance and administrative purposes, as permitted by HIPAA.
With Your Consent: We may disclose your information to third parties when you have provided written authorization. For substance use disorder treatment records protected under 42 CFR Part 2, a specific written consent is required before any disclosure.
Service Providers: We may engage trusted third-party vendors who perform services on our behalf, such as website hosting, email delivery, and data analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information when required by law, court order, or legal process, or when necessary to protect the rights, safety, or property of KCA Advisors, our patients, or the public. Disclosures of substance use disorder records are subject to the strict limitations of 42 CFR Part 2.
Medical Emergencies: We may disclose limited information to medical personnel in the event of a medical emergency when necessary to prevent a serious and imminent threat to the health or safety of any person.
Public Health Activities: As permitted by law, we may disclose information to public health authorities for the purpose of preventing or controlling disease, injury, or disability.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

Essential Cookies: Required for the basic functionality of our website, including page navigation, secure form submissions, and access to certain features. These cookies cannot be disabled.
Analytics Cookies: Used to collect aggregated, anonymous data about how visitors use our website, including pages visited, session duration, and traffic sources. This data helps us understand user behavior and improve our site. We may use services such as Google Analytics for this purpose.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings when you return to our website.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. Please note that disabling cookies may affect the functionality of certain features on our website. For more information on managing cookies, consult your browser's help documentation.

We do not use cookies or tracking technologies to collect Protected Health Information. No health-related data is stored in cookies on our website.

Your Rights

You have certain rights regarding the personal information we hold about you. Depending on applicable law and the nature of the information, these rights may include:

Right to Access: You may request a copy of the personal information we maintain about you, including your medical records, subject to applicable fees and timeframes.
Right to Correction: You may request that we amend or correct inaccurate or incomplete personal or health information in our records.
Right to Deletion: You may request the deletion of personal information we have collected from you, subject to certain legal exceptions. Please note that we are required by law to retain certain medical and treatment records for a minimum period.
Right to Restrict Processing: You may request that we limit the use or disclosure of your health information in certain circumstances.
Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your PHI.
Right to Revoke Authorization: If you have provided written authorization for us to use or disclose your information, you may revoke that authorization at any time in writing, except to the extent that we have already acted in reliance on it.
Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with KCA Advisors or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

To exercise any of these rights, please contact our Privacy Officer using the contact information provided at the bottom of this policy.

HIPAA Notice of Privacy Practices

As a healthcare provider that treats substance use disorders and co-occurring mental health conditions, KCA Advisors is required to comply with the Health Insurance Portability and Accountability Act (HIPAA) and the federal regulations governing the confidentiality of substance use disorder patient records (42 CFR Part 2).

Protected Health Information (PHI)

Protected Health Information includes any individually identifiable health information that we create, receive, maintain, or transmit in relation to your treatment at our Lee's Summit facility. This includes your medical records, treatment plans, diagnoses, lab results, billing records, and any other information that could be used to identify you in connection with your healthcare.

Your Patient Rights Under HIPAA

You have the right to receive a copy of our full Notice of Privacy Practices upon request or at the time of your first visit to our facility.
You have the right to request restrictions on certain uses and disclosures of your PHI, although we are not required to agree to all restriction requests.
You have the right to request that we communicate with you through alternative means or at alternative locations (for example, contacting you only at a specific phone number).
You have the right to inspect and obtain a copy of your PHI maintained in our designated record set.
You have the right to request amendments to your PHI if you believe the information is inaccurate or incomplete.
You have the right to receive an accounting of disclosures of your PHI made by KCA Advisors during the six years prior to the date of your request.
You have the right to receive notification in the event of a breach of your unsecured PHI.

Substance Use Disorder Record Protections

Federal law (42 CFR Part 2) provides additional privacy protections for records related to substance use disorder treatment. These records may not be disclosed without your specific written consent, except in limited circumstances defined by law, such as medical emergencies, court orders meeting specific legal criteria, research activities, or audits and evaluations. Violations of 42 CFR Part 2 are subject to criminal penalties.

Data Security

KCA Advisors implements a comprehensive range of administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, use, alteration, or disclosure. These measures include encrypted data transmission, secure server environments, role-based access controls, regular security assessments, and ongoing staff training in privacy and security procedures. While no system can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection.

Contact Us Regarding Privacy

If you have questions or concerns about this Privacy Policy, wish to exercise your privacy rights, or need to report a potential privacy issue, please contact our Privacy Officer:

KCA Advisors - Privacy Officer
1700 NW Chipman Rd
Lee's Summit, MO 64081
Phone: (314) 417-8088
Email: [email protected]

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by visiting www.hhs.gov/ocr or calling 1-877-696-6775.

Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a minor without parental consent, we will take steps to delete that information promptly. If you believe that a child has provided us with personal information, please contact us immediately using the information above.

Third-Party Links

Our website may contain links to third-party websites, resources, or services that are not operated or controlled by KCA Advisors. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit. The inclusion of a link on our website does not imply endorsement of the linked site by KCA Advisors.

Changes to This Privacy Policy

KCA Advisors reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this policy constitutes your acceptance of those changes.

Missouri State Privacy Rights

Residents of Missouri may have additional privacy rights under state law. The Missouri Sunshine Law and applicable state health information privacy statutes may provide you with rights beyond those described in this Privacy Policy. If you are a Missouri resident and would like more information about your state-specific privacy rights, please contact our Privacy Officer at the address or phone number listed above.

Consent

By using the KCA Advisors website or engaging with our treatment services at our Lee's Summit, Missouri location, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If we request your information for purposes not covered by this policy, we will seek your specific consent prior to any such use.